Hey there!

NDIS SERVICES

We help NDIS Participants, their families and stakeholders with Specialist Behaviour Support!

Positive Behaviour Support Services

At Impactful Solutions, we believe that meaningful change starts with

understanding, compassion, and collaboration. Our core values—empowerment,

excellence, compassion, person-centred supports and innovation—guide every

aspect of our work. We specialise in supporting individuals with disabilities who live

at home, recognising that helping the individual means supporting the family and

carers too.

As both a registered Developmental Educator and Proficient Behaviour Support

Practitioner, we offer a unique and powerful combination of expertise. This allows

us to take a holistic approach to behaviour support, creating strategies that not only

address behaviours of concern but also build independence, emotional regulation,

and stronger relationships within the family.

Based in Ipswich, Somerset, and the Lockyer Valley, we proudly offer local, in-

person support. For families where distance or other circumstances apply, we also

provide 100% telehealth services where suitable and preferred for participants.

What is Positive Behaviour Support?

Positive Behaviour support isn’t just about managing challenging behaviours—it’s

about understanding and addressing the underlying needs behind them. Our

services aim to:

Reduce behaviours of concern in a respectful and compassionate way.

Build emotional regulation and communication

skills.

Foster independence and confidence in the individual.

Strengthen family relationships through education and collaboration.

By tailoring our approach to the individual’s strengths, needs, and goals, we create

practical, evidence-based solutions that work for the whole family and work to reduce

and eliminate the use of restrictive practices.

Our Services Include:

Functional Behaviour Assessments (FBA)

Positive Behaviour Support Plans

Family and Carer Training

Ongoing Support and Monitoring

In-depth assessments to

identify triggers and understand behaviours of concern.

Personalised, NDIS-compliant plans focusing on improving quality of life and reducing behaviours of concern.

Practical tools and strategies to help families and carers confidently support their loved ones.

Regular reviews and adjustments to ensure continued success and responsiveness to changing needs.

Who Can Access These Services?

To access our behaviour support services, you’ll need NDIS funding under the

Improved Relationships. This funding is specifically designed to help

individuals build positive relationships through specialist behaviour support.

If you’re unsure about your funding or eligibility, we’re here to help guide

you through the process.

Why Choose Impactful Solutions?

  • Core Values: Empowerment, excellence, compassion, person-centred supports and innovation are at the heart of everything we do.

  • Specialised Expertise: As a Developmental Educator and Proficient Behaviour Support Practitioner, we provide a holistic, person-centred approach focused on reducing and eliminating restrictive practices for people with disability.

  • Family-Focused: We work collaboratively with families and carers, recognising their vital role in creating lasting change.

  • NDIS-Registered Provider: We adhere to the highest standards set by the NDIS Quality and Safeguards Commission.

  • Flexibility: With both in-person and telehealth options, we ensure accessibility for all families.

Ready to Make a Change?

Let’s work together to transform challenges into opportunities and create a brighter future for your family.

Coming soon:

everyday skills with some feathered friends

Meet Popcorn, Chip, Nugget and Noodle—our four hens bringing a little extra curiosity to developmental education at Impactful Solutions!

We’re excited to introduce opportunities to include animal-assisted activities within our developmental education services, with allied health assistant support where appropriate.

Our focus is on helping you build practical skills, confidence and independence through meaningful activities connected to your individual goals. For participants who enjoy animals, our hens can provide an engaging setting to practise these skills.

Meaningful activities, individual goals

Depending on your interests and support needs, sessions may include preparing feed, following a care routine, collecting eggs or observing how the hens communicate and interact.

These activities can create opportunities to practise:

Communication and choice-making:

Planning and everyday routines:

Social participation:

Emotional awareness:

Practical independence:

asking for help, expressing preferences and communicating boundaries.

gathering equipment, following steps and completing a task.

sharing tasks, taking turns and working alongside others..

recognising feelings, requesting a break and practising familiar regulation strategies.

measuring, sorting, problem-solving and following handwashing routines.

Your developmental educator will work with you to identify meaningful goals, plan suitable activities and review your progress. Where an allied health assistant is involved, they will support your program under the developmental educator’s delegation and supervision.

Your choice, your pace

Getting close to the hens is optional. You might prefer to watch from a distance, take part gradually or choose an activity without animals.

Before you begin, we’ll discuss your preferences, sensory needs, allergies and any other considerations to support safe participation and the wellbeing of our hens.

Can I use my NDIS funding?

Eligible participants may be able to use NDIS funding for developmental education or appropriately delegated therapy assistant supports, where these meet the relevant funding requirements and align with their plan.

Animal-assisted activities are incorporated into an individual, goal-directed therapy program where appropriate. Funding is subject to your circumstances and is not guaranteed.

Interested in meeting Popcorn, Chip, Nugget and Noodle?

Contact Impactful Solutions to register your interest and explore whether this upcoming service could suit you.

Follow us on social media: